5. Recommendations for Training Scheme Development

5.4. Audience-Specific Tailoring

For industry professionals, the training programme should emphasise practical implementation strategies and business value creation. These participants need detailed understanding of cost-benefit analysis methodologies specific to their operational scale, technical requirements for different types of textile products and processes, integration strategies for existing quality management systems, data management protocols that protect confidential business information, risk assessment and mitigation strategies for traceability implementation. 

Policy aspects present in the training for the textile industry should concentrate on sharing effective regulatory frameworks and uptake of enforcement mechanisms. Key areas include international standards harmonization and alignment strategies, development of evidence-based reporting, impact assessment methodologies for different regulatory approaches, cross-border cooperation frameworks for traceability enforcement, and balance between transparency requirements and business confidentiality.

Technical training should dive deep into implementation methodologies and quality assurance across multiple critical dimensions. Essential components cover data architecture design for chemical traceability systems, including substance identification and tracking mechanisms, hazard assessment protocols, and risk management frameworks. The training should integrate protocols for different technology platforms, quality control mechanisms for traceability data, regulatory compliance monitoring systems, and methodologies for addressing common implementation challenges. Special emphasis should be placed on establishing robust information sharing protocols across the supply chain to ensure seamless data flow and effective chemical management.

Training for support organisations should focus on facilitation and bridge-building roles. Key elements incorporate stakeholder engagement strategies across the value chain, communication techniques for different audience types, partnership building methodologies, impact measurement and reporting frameworks, and resource mobilisation strategies for traceability initiatives.

On another layer, the mindsets approach reframes how we understand and address the overarching sustainability challenges (Wamsler et al., 2020). Rather than viewing sustainability through a single lens, this approach recognizes different cognitive frameworks that shape how decision-makers evaluate and respond to environmental issues (Meath et al., 2024). These frameworks operate on multiple levels. At the operational level, leaders focus on immediate, practical solutions, while at the societal level, they consider broader social and environmental impacts (Benkert, 2021). Research shows that individuals often shift between these perspectives depending on context and circumstances (Schulte and Paris, 2024). Effective sustainability leadership requires integrating environmental, social, and economic considerations while moving beyond pure economic returns (Fry and Egel, 2021). This integrated approach helps organisations recognize and manage the inherent tensions in sustainability efforts, enabling more effective climate action through improved communication and collaboration across stakeholder groups (Wamsler et al., 2020).

Figure 6: Mindsets representation 

This perspective could facilitate to understand how different industrial organisations approach and engage with chemical traceability in their operations and supply chains. This analytical framework moves beyond traditional segmentation approaches, recognizing that organisations' attitudes toward chemical traceability are not fixed but rather exist on a spectrum that can shift based on context, experience, and external pressures. The analysis particularly focuses on how organisations perceive, implement, and respond to chemical traceability initiatives, offering insights into both barriers and opportunities for advancing responsible chemical management.

Methodologically, the analysis builds upon established customer mindset research in sustainability, translating consumer-focused insights into an industrial context. The framework identifies four distinct mindsets - Unaware, Apathetic, Skeptical, and Engaged - each characterized by specific attitudes, behaviors, and response patterns to chemical traceability initiatives. These mindsets are mapped along two key dimensions: level of awareness / information and degree of active engagement with chemical traceability practices. This approach allows for a more nuanced understanding of how organisations can move from one mindset to another and what interventions might be most effective at each stage.

The findings reveal that organisational mindsets toward chemical traceability are more fluid and context-dependent than previously understood. Rather than treating chemical traceability as a purely technical or compliance challenge, the analysis shows that psychological and organisational factors play crucial roles in determining engagement levels. Each mindset presents unique barriers and opportunities for advancement, requiring tailored approaches for activation. The analysis particularly highlights the importance of addressing emotional and practical barriers in the Unaware and Apathetic mindsets, building trust and providing concrete evidence for the Skeptical mindset, and maintaining momentum and providing scalable solutions for the Engaged mindset. These insights provide a foundation for developing more effective strategies using behavioral economics to advance chemical traceability across industries.

Beyond content customisation, the success of training programmes depends critically on choosing optimal delivery methods that resonate with each audience segment.